Thank you for shopping at www.octobercups.com.my.
It takes 3 to 5 working days to prepare your order to be shipped after we‘ve received your receipt of payment. A shipment detail will be notified for your reference.
Kindly do expect delay on order processing & parcel deliveries during RMCO period. We try our best to prepare your orders and send them out as soon as we can.
Where do you deliver?
Currently, We are mainly sending orders within Peninsula Malaysia. We do not deliver to P.O. Box address.
Do you ship worldwide?
No, unfortunately at the moment we only ship within Peninsula Malaysia.
How long does it takes for delivery?
It takes 2 to 3 working days for courier service to deliver your order.
Please kindly contact us as soon as possible once it takes longer than expected.
How much is the delivery fee?
How can I check the shipment status?
You will receive the tracking information via email once your order is fulfilled. You can use the information given to track your shipment.
I missed the delivery, what should I do now?
If there is no one at the address at the time of delivery, a Delivery Note or message will be left behind for the customer to call back. Customer can communicate with the courier company for second attempt of the shipment or pick up at the nearest branch.
Do you provide self-collection service?
If you have any questions, please contact us: